Analysis

Whether you're setting up a new operation or working to improve an existing one, you'll maximize your investment by getting a professional analysis of your needs. Let us review the requirements, processes, hardware, and software that comprise your current system. We will deliver a report correlating your requirements with the relative strengths and weakness of your system and make recommendations for improvement. If appropriate, we will present benefits of implementing a new system.

Evaluation

Selection of the right software is critical to your success. Very often packaged software is available to meet most of your needs within the constraints of your budget. Let us assist by identifying suitable packages and evaluating them relative to your need and budget. We will provide a report on the relative merits of the available options, leaving the selection to you.

Design

Following evaluation and selection, design begins. In this phase, the needs of the originzation are correlated to the features and functionality of the packaged software. Screen layouts and work flows are tailored to your needs. Data collection is adjusted to ensure that required reports can be produced. Shortcomings of the selected package can be overcome through integration with additional products.

Installation

Using the design documents, we will assist your staff in installing the appropriate hardware and software required for your system.

Database Integration

In today's world, few systems truly stand alone. Many systems work with data supplied by another source, or must send output to another system. You may need to coordinate with another of your own systems, with another office in your company, with a customer, or with a vendor. Maximize the value of your system by ensuring that appropriate data flows are automatic.

When it comes to making your data flow, we're master plumbers. Whether your data is in easily accessible repositories such as Oracle, SQL Server, DB2, DB/400, MS Access, Sybase, Pervasive, ASCII files, or XML files; or in more challenging sources such as email, web pages, Excel files, LDAP, NDS, Active Directory, Btrieve, or images, we'll tap it.

Application Integration

Often off-the-shelf applications are available in two varieties: those that do everything you could ever want, and those you can afford. Don't let this keep you from acheiving your goals. Thanks to industry standards, it's often possible to make seperate programs work together to acheive your desired result. We've got the expertise to bring the seperate programs together in such a way that they work together as one.

Metrics: Reports & Dashboards

To manage your operation effectively, you need to analyze the data collecting by your system. You may be satisfied to review statistics for a week, month, quarter or year. Reports are good for this. Other times, you may need to keep your finger on the pulse of your organization. You want to know what's happening right now, and what are the specifics behind the trouble areas. That's where dashboards come in. We'll help you get the management information you need through proper system design, as well as preparation of reports and dashboards. The requirements you face will change over time, and so will your need for metrics. We'll help keep them up to date.

Testing

Before you stake your business on a new system, you need to be sure that it works as planned. We'll assist you in putting it through its paces before you bring it into production.

Training

Software and processes can only work if people know how to use them. We will prepare a training curriculum tailored to your needs, and present it to your staff at the location of your choice.

Production

With your software operating properly and your staff trained, you'll identify a non-peak time to bring the system into production. We'll be there to ensure that everything goes smoothly.

Continuous Improvement

We'll be there to support you. If you have questions, we're always just a phone call away. As software updates are published, we'll help you implement them. If your work flow or reporting needs change, we'll help you tweak the system to keep your operation running smoothly.